V-Go® frequently asked questions
Getting Started on
Can I wear the same
V-Go for more than 24 hours?
After 24 hours, you should apply a new filled
V-Go stick for 24 hours?
• Choose to wear
• Be sure to thoroughly clean the site you choose to wear
• Keep in mind that lotion and/or ointment may prevent
• Do not touch the adhesive pad before you attach
• Avoid areas with excessive hair or shave the area to help
• You may choose to use a Cavilon™ No Sting Barrier Film wipe to create a thin film barrier on the skin to help your
If I require less insulin than my
V-Go holds, do I have to completely fill the whole thing?
How do I know if my
V-Go is full?
Hold the viewing window at eye level and direct the backside of the EZ Fill toward a brightly lit area. Ideally, you should see only fluid and no air space. You may also see tiny air bubbles smaller than a grain of rice, which are okay.
What if my
V-Go is not completely full?
Where should I store
V-Go once filled with insulin?
To help maintain a consistent daily routine, you should apply
What if I run out of insulin at mealtime?
First check that you are pressing the Bolus Ready Button fully. If the Bolus Delivery Button fails to pop out after you activate the Bolus Ready Button, you have used all of the available insulin for bolus dosing (36 units or 18 clicks per 24 hours). After 18 clicks, the Bolus Delivery Button will pop out and lock, preventing further bolus doses. If any of this occurs, replace the empty
Should I wear
V-Go to bed?
Yes – you should wear
Can I swim, shower, or bathe while wearing the
How do I travel with the
When traveling, use the same precautions that you would when traveling with other insulin supplies and talk with your healthcare professional about extra precautions you may need to take. When traveling with the EZ Fill, with an insulin vial attached, it should be refrigerated at all times. Contact your insulin manufacturer regarding guidelines for travel and pack in a very secure place (avoid impact from shaking, jarring). Remember, empty
Important Risk Information
If regular adjustments or modifications to the basal rate of insulin are required in a 24-hour period, or if the amount of insulin used at meals requires adjustments of less than 2-Unit increments, use of the V-Go Wearable Insulin Delivery Device may result in hypoglycemia. The following conditions may occur during insulin therapy with V-Go: hypoglycemia (low blood glucose) or hyperglycemia (high blood glucose). Other adverse reactions associated with V-Go use include skin irritation from the adhesive pad or infections at the infusion site. V-Go should be removed before any magnetic resonance imaging (MRI) testing.