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V-Go® Help & SupportSupport is Just a Call or Click Away

Contact V-Go Customer Care

With V-Go Customer Care from Valeritas, you get:

  • Personalized one-on-one support with a V-Go Partner
  • Expert personalized insurance guidance and benefits investigation
  • Help at the pharmacy so it’s easy to get V-Go and use the V-Go Cost Savings Card
  • Initial V-Go instruction on how to Fill, Wear & Go with V-Go
  • Follow-up calls during the first 90 days to help you stay on track
  • Assistance with registering for the V-Go Life® Self-Management Program

We also provide easy-to-use guides and resources to help you start on V-Go. Call us to request these materials or you can view and download them here.

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Call V-Go Customer Care at

1-866-881-1209

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Register for the V-Go Life® Self-Management Program

Valeritas has partnered with dLife® to offer people on V-Go a complimentary online program that provides valuable support, lifestyle tips, and information to help you live well with diabetes.

With the V-Go Life Self-Management Program, you’ll receive:

  • Support from dLife®, the premier online resource and community, providing practical solutions to the challenge of managing diabetes
  • 2 weeks of articles, videos, recipes, polls, quizzes, diet and exercise tips, expert advice, questions of the week, and more
  • Monthly updates, ideas, and materials about diabetes and V-Go
  • Call your V-Go Partner at 1-866-881-1209 if you’re on V-Go and want to enroll.

Visit the V-Go Life site now if you’re already registered.

Important Risk Information

If regular adjustments or modifications to the basal rate of insulin are required in a 24-hour period, or if the amount of insulin used at meals requires adjustments of less than 2-Unit increments, use of the V-Go Wearable Insulin Delivery Device may result in hypoglycemia. The following conditions may occur during insulin therapy with V-Go: hypoglycemia (low blood glucose) or hyperglycemia (high blood glucose). Other adverse reactions associated with V-Go use include skin irritation from the adhesive pad or infections at the infusion site. V-Go should be removed before any magnetic resonance imaging (MRI) testing.

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