Reimbursement assistance is available for you
Managing your diabetes can be overwhelming, but don’t worry, we’ve got you covered. We’re proud to provide numerous resources to help you figure out your reimbursement options and give you one less thing to worry about.
Need help with reimbursement? We’re your partner in finding answers
Your partner at V-Go Customer Care can also assist you with any reimbursement questions you may have.
- Simply call V-Go Customer Care at 1-800-707-0895. It will be helpful to have your insurance information on hand
- We’ll contact your insurance provider with you to find out if they cover V-Go and conduct an in-depth benefits investigation
- We can also provide support and answer any questions related to getting V-Go filled at the pharmacy
V-Go Instant Savings Program
With the V-Go Instant Savings Program, commercially insured patients pay $0 for their first prescription at any retail pharmacy.* Refills cost $30 or $80 depending on your insurance benefit.†
Here’s what you need to do to start saving.
- Simply download and print the card. (Cards have no expiration date.‡)
- Activate it by calling the toll-free number on the card.
- Present the card to your pharmacist for savings.
- Start saving!
*30 day supply.
†$30 if drug benefit covered; $80 if drug benefit not covered.
‡30 day public notice of cancellation.
This card is NOT valid for prescriptions that may be reimbursed under a federal or state healthcare program, including Medicare, Medicaid, or any other similar federal or state healthcare program, including any state pharmacy assistance program. This card is only valid for insured patients.
Terms Expired November 1, 2015
Terms Expired June 30, 2015
Notice of Expiration
The terms of the previously available V-Go Co-pay Reduction Card, which were effective July 1, 2015, will no longer apply starting November 2, 2015.
If you use your old V-Go Co-pay Reduction Card or a new card on or after November 2, 2015, the terms of the V-Go Instant Savings Program will apply. Under the V-Go Instant Savings Program, commercially insured patients pay $0 for their first prescription, and $30 or $80 for refills depending on your insurance benefit. See details above.
If you have any questions, please contact V-Go Customer Care at 1-800-707-0895.
Important Risk Information
If regular adjustments or modifications to the basal rate of insulin are required in a 24-hour period, or if the amount of insulin used at meals requires adjustments of less than 2-Unit increments, use of the V-Go Disposable Insulin Delivery Device may result in hypoglycemia. The following conditions may occur during insulin therapy with V-Go: hypoglycemia (low blood glucose) or hyperglycemia (high blood glucose). Other adverse reactions associated with V-Go use include skin irritation from the adhesive pad or infections at the infusion site. V-Go should be removed before any magnetic resonance imaging (MRI) testing.