Learning something new can be challenging.
We have a team of Certified V-Go Trainers that can provide complimentary step-by-step instruction by phone or video chat at a time that is convenient for your patients.
Our team will review how to fill, wear and use V-Go so your patients can start and stay on track.
*V-Go Start Sheets can be obtained from your MannKind sales representative or the V-Go Start Sheet can be downloaded from the resources below.
To help your patients achieve maximum results and adhere to their therapy, you can help them understand how to use V-Go correctly.
This informative video demonstrates for patients how to fill V-Go with insulin, how to apply V-Go and how V-Go fits into their life on the go.
Yes, V-Go should be worn for a full 24 hours, even during sleep.
No, after 24 hours, patients should apply a new filled V-Go because the used device may no longer deliver a steady rate of insulin.
Mannkind has a team of Certified V-Go trainers who can provide complimentary V-Go step-by-step instruction by phone or video chat at a time that is convenient for your patients. Direct your patients to call 1-877-523-1199 to speak directly to a V-Go trainer or visit www.vgotraining.com to request a trainer contact them.
No, V-Go must be completely filled each day to work properly.
The patient should hold the viewing window at eye level and direct the backside of the EZ Fill toward a brightly lit area. Ideally, one should see only fluid and no air space, though tiny air bubbles smaller than a grain of rice are OK.
The patient should check to make sure the insulin vial is completely pushed down into the insulin vial holder and that the EZ Fill drawer is completely closed. Also, be sure that the plunger is pulled to its full upright position, and that it is not pushed down too quickly. If the vial runs out of insulin, remove the empty vial from the EZ Fill insulin vial holder, replace with a new vial, and continue filling V-Go.
This is normal. As V-Go is filled, extra pressure may be required to push the plunger down completely.
To help maintain a consistent daily routine, V-Go should be applied immediately after filling. However, two V-Go devices may be filled with Humalog®, one for immediate use and one to replace the first V-Go after 24 hours if refrigerated or left at room temperature. Six V-Go devices may be filled with NovoLog®, one for immediate use and the other five to be used subsequently for the next 5 days if refrigerated, or four V-Go devices can be filled one for immediate use and the other three to be used subsequently for the next 3 days if left at room temperature.
Humalog is a registered trademark of Eli Lilly and Company.
NovoLog is a registered trademark of Novo Nordisk A/S.
First the patient should check that the Bolus Ready Button is fully pressed. If the Bolus Delivery Button fails to pop out after the Bolus Ready Button has been activated, then the available insulin for bolus dosing (36 Units or 18 clicks per device) has been spent. The Bolus Delivery Button is designed to pop out and lock after 18 clicks, preventing further bolus doses. If this occurs, the patient should replace the empty V-Go device with a new filled V-Go before the next meal. Patients should plan each day accordingly to ensure they have enough insulin for each meal. They may require professional guidance with planning and managing their bolus dosing as well as anticipating what to do if they run out of insulin at mealtimes.
References: 1. Instructions for Patient Use. ART-1361 Rev D V-Go IFU 2023