US Residents Only

We are Committed to Providing Personalized Support for your Patients Starting on V-Go®

Learning something new can be challenging.

We have a team of Certified V-Go Trainers that can provide complimentary step-by-step instruction by phone or video chat at a time that is convenient for your patients.

Our team will review how to fill, wear and use V-Go so your patients can start and stay on track.

Request V-Go Training Support for Your Patients


Fax or email a completed V-Go Start Sheet* to the training team and provide a copy to your patient


Provide your patient with a V-Go starter kit and V-Go patient education materials


Encourage your patients to call 1-877-523-1199 to schedule V-Go training or request training by going to

*V-Go Start Sheets can be obtained from your MannKind sales representative or the V-Go Start Sheet can be downloaded from the resources below.  

Helpful Resources for Getting Started

Download the Resources below for important information to help your patients
get off to a great start with V-Go.

HCP Start Guide Cover

HCP Start Guide

Prescribing Card

Prescribing/Dosing Card

US-VGO-0053 V-Go Getting Starting FAQ Sheet_1
V-Go Start Sheet Image-01

V-Go Start Sheet

US-VGO-006 Rev A. Patient_Blood_Sugar_Log 11.27.22

Blood Glucose Log


Placement & Adhesion Tips

ART-1361 Rev D V-Go IFU 2023_20230628 1

Instructions for Use


V-Go Quick Reference Guide

Educating Patients on How to Use V-Go

To help your patients achieve maximum results and adhere to their therapy, you can help them understand how to use V-Go correctly.

This informative video demonstrates for patients how to fill V-Go with insulin, how to apply V-Go and how V-Go fits into their life on the go.

How to Fill, Wear and Go with V-Go

FAQs to Help Patients Stay on Track with V-Go®

To support your use of V-Go, answers to common questions are provided below.1

Yes, V-Go should be worn for a full 24 hours, even during sleep.

No, after 24 hours, patients should apply a new filled V-Go because the used device may no longer deliver a steady rate of insulin.

Yes, V-Go has been designed for 24-hour use. When applying V-Go, keep the following tips in mind:

  • Patients should choose to wear V-Go on a flat body surface and avoid any folds in the skin.
  • Once a location to adhere V-Go is chosen, the area should be thoroughly cleaned with an alcohol swab and let dry.
  • Lotion and/or ointment may keep V-Go from sticking to skin.
  • Patients should avoid touching the adhesive pad before attaching V-Go to the skin.
  • Areas with excessive hair should be avoided or shaved to help V-Go attach to skin.

If V-Go does not remain secure for the full 24 hours, replace with a new filled V-Go
V-Go has been successfully tested in water to depths of 3 feet, 3 inches (1 meter) for 24 hours, and therefore can be worn during normal daily activities, such as showering and bathing as well as activities near the surface of the water, such as swimming.

V-Go has not been tested and therefore should not be used in the following conditions:
  • Water activities below 3 feet, 3 inches (1 meter), such as scuba diving.
  • Extremely hot water temperatures, such as hot tubs or whirlpools.

Remove V-Go prior to scuba diving, hot tub use, or whirlpool use, and replace with a new filled V-Go afterward.

Mannkind has a team of Certified V-Go trainers who can provide complimentary V-Go step-by-step instruction by phone or video chat at a time that is convenient for your patients. Direct your patients to call 1-877-523-1199 to speak directly to a V-Go trainer or visit to request a trainer contact them.

V-Go can safely be worn on an airplane, and the V-Go device and supplies can go through airport security. Use the same precautions exercised with other insulin supplies. A few things to remember:

  • The EZ Fill with an insulin vial attached should be refrigerated. Contact the insulin manufacturer regarding guidelines for travel. Pack in a secure location that is free from shaking, jarring, and impacts.
  • Empty V-Go devices do not require refrigeration.
  • If the patient is going on a short trip and does not wish to take their EZ Fill, they should be familiarized with all V-Go storage information.

No, V-Go must be completely filled each day to work properly.

The patient should hold the viewing window at eye level and direct the backside of the EZ Fill toward a brightly lit area. Ideally, one should see only fluid and no air space, though tiny air bubbles smaller than a grain of rice are OK.

The patient should check to make sure the insulin vial is completely pushed down into the insulin vial holder and that the EZ Fill drawer is completely closed. Also, be sure that the plunger is pulled to its full upright position, and that it is not pushed down too quickly. If the vial runs out of insulin, remove the empty vial from the EZ Fill insulin vial holder, replace with a new vial, and continue filling V-Go.

This is normal. As V-Go is filled, extra pressure may be required to push the plunger down completely.

To help maintain a consistent daily routine, V-Go should be applied immediately after filling. However, two V-Go devices may be filled with Humalog®, one for immediate use and one to replace the first V-Go after 24 hours if refrigerated or left at room temperature. Six V-Go devices may be filled with NovoLog®, one for immediate use and the other five to be used subsequently for the next 5 days if refrigerated, or four V-Go devices can be filled one for immediate use and the other three to be used subsequently for the next 3 days if left at room temperature.

Humalog is a registered trademark of Eli Lilly and Company.
NovoLog is a registered trademark of Novo Nordisk A/S.

First the patient should check that the Bolus Ready Button is fully pressed. If the Bolus Delivery Button fails to pop out after the Bolus Ready Button has been activated, then the available insulin for bolus dosing (36 Units or 18 clicks per device) has been spent. The Bolus Delivery Button is designed to pop out and lock after 18 clicks, preventing further bolus doses. If this occurs, the patient should replace the empty V-Go device with a new filled V-Go before the next meal. Patients should plan each day accordingly to ensure they have enough insulin for each meal. They may require professional guidance with planning and managing their bolus dosing as well as anticipating what to do if they run out of insulin at mealtimes.

References: 1. Instructions for Patient Use. ART-1361 Rev D V-Go IFU 2023